Vancouver Coastal Health is world renowned for innovation and a focus on quality care and outcomes. The remarkable range of specialties places VCH at the forefront of career destinations for Nurses, Sonographers, Social Workers, Physiotherapists, Mental Health professionals and many other health care and allied professionals. Launch an exciting career with us where you can apply your skills and develop new ones alongside some of Canada's finest practitioners. Come for the job. Stay for the team.
|Job Title: ||Business Support Analyst |
|Work Site: ||590 West 8th, Finance Department, Vancouver |
|Status: ||Regular Full Time |
|Reference#: ||061688-msa |
Reporting to the designated Regional Manager or Director, the Business Support Analyst is responsible for ensuring that functional Regional Business System (RBS) issues are resolved effectively and in a timely manner and continually looks for opportunities to maximize usage of the system to ensure on-going business process improvement. As the primary point of contact for the designated business area users (Employee Engagement/Human Resources, Finance, Payroll, Supply Chain) across Vancouver Coastal Health (VCH) and Providence Health Care (PHC), the Business Support Analyst is the acknowledged expert in the designated RBS modules and works with stakeholders to streamline and standardize processes and implement best practices. Works with users to troubleshoot system problems, test system solutions, establish clear lines of communication and ensure clear visibility to critical functional issues.
Works closely with IMIS team members to address technical issues and works with other corporate departments as well as counterparts in other business areas to mitigate risk around shared elements and critical system dependencies. Ensures established operating standards and policies are adhered to. Configures system changes affecting system processing and changes to common data elements shared across modules, writes queries to pull information from the system and conducts system audits to ensure data integrity. Identifies opportunities to further take advantage of the system and keeps up to date with new and upcoming functionality. Provides technical leadership and direction to Analysts as required and provides advice and system recommendations to business area team members and other corporate department stakeholders.
Bachelor’s Degree in a related discipline supplemented by related Information Systems courses
Minimum of five (5) years’ recent related experience within a large organization with an emphasis on business systems and reporting.
Extensive experience with complex ERP systems, project planning and control are essential.
ROLE SPECIFIC EXPERTISE:
�Expertly applies knowledge of RBS modules relating to the designated business area (Employee Engagement/HR, Finance, Supply Chain, Payroll) and maintains an understanding of interdependencies with other modules.
�Uses an understanding of business functions and processes in order to enhance business processes and create efficiencies through enterprise application systems.
�Maintains a strong sense of ownership and a results-oriented attitude to continually improve processes and systems, enhance efficiency and contribute to overall organizational success.
�Uses strong communication skills and the ability to establish and maintain strong communication channels with stakeholders.
�Applies solid technical and troubleshooting abilities in the provision of RBS support.
�Exercises strong initiative, self-direction and problem solving abilities to identity gaps and opportunities for improvement.
�Keeps abreast of technological changes, anticipates opportunities and ensures readiness for future technology changes and enhancements.
This Role Description is intended to describe the general nature and level of work performed and is not necessarily an exhaustive list of responsibilities, duties and skills required.
Qualified applicants only please submit a resume and covering letter quoting competition 061688-msa. Successful applicants may be required to complete a Criminal Records Review Check.
Internal competition closes October 14, 2013. Internal applications received after this date will be considered as late applications.
Only short-listed applicants will be contacted for this posting.
***Employees of VCH must apply via the Internal Application Process. Current VCH staff who apply to this posting using this external site will be considered with other external candidates. Seniority will not apply.***
Thank you for your interest in Vancouver Coastal Health.
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